Building Better Outcomes: Smarter Ways to Resolve Disputes

Elsbeth Koefer, American Arbitration Association

Jennifer Millender, American Arbitration Association

Conflicts are common in construction — but they do not have to derail your work. In this breakout session, AAA Construction Directors Jen Millender and Elsbeth Koefer will introduce practical tools like ClauseBuilder® and explain how mediation, arbitration, and Dispute Avoidance and Resolution Boards can work for your projects. You will gain essential knowledge of dispute resolution mechanisms, leave with a clearer grasp of their contracts and options, and discover strategies to control costs and protect schedules through early dispute resolution methods. Walk away with actionable insights you can apply immediately to reduce risk and keep projects moving forward.

Elsbeth Koefer

Director of ADR Services

American Arbitration Association

Jennifer Millender

Director of ADR Services

American Arbitration Association